Messages in this thread | | | Date | Fri, 30 Sep 2022 13:04:30 -0700 | Subject | Re: Planned changes for bugzilla.kernel.org to reduce the "Bugzilla blues" | From | Randy Dunlap <> |
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On 9/30/22 10:28, Luck, Tony wrote: >> E-mails sent from a web interface could have as much structure as you'd like. >> So one avenue would be to set up a nice interface for bug reporting, that just >> delivered the form data in e-mail format to the proposed bug-receiving mail list. > > Web interfaces have the advantage that they can be full of boxes which indicate > useful details to supply. Like what kernel version? Did this work on an older version, > is so, which one? Which CPU vendor/model are you using? Is there an error message? > Are there warnings in the console log before the error? Can you upload a full console log? > Does this happen repeatably? What are the steps to reproduce? > > Etc.etc.
We have Documentation for all of that, but (a) people don't read documentation and/or (b) it's too longwinded (not brief).
> Sometimes it takes a few round trips by e-mail to establish the baseline facts.
Ack.
-- ~Randy
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