Messages in this thread | | | From | "Rafael J. Wysocki" <> | Subject | Re: Reporting bugs and bisection (was: Re: 2.6.25-rc8: FTP transfer errors) | Date | Sun, 13 Apr 2008 21:27:57 +0200 |
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On Sunday, 13 of April 2008, Andrew Morton wrote: > On Sun, 13 Apr 2008 20:47:30 +0200 Willy Tarreau <w@1wt.eu> wrote: > > > One other thing which might get confusing/frustrating on the > > user side is that currently, Linux is the *only* product which requires > > the bug reporter to find the fault change > > That's because many (probably most) Linux bugs are dependent upon the > hardware which they run on, and developers cannot reproduce the failure on > their hardware. Other software products don't have that problem. > > > That being said.. four or five years ago, developers would often work > closely with the reporter working out why the reporter's failure was > occurring. Several days of back-and-forth. > > We dont' do that as much nowadays - there's a tendency to > > a) throw the problem back at the reporter, often asking them to bisect. > If the reporter is running a distro kernel (eg: Fedora) then that's > quite hard, and often isn't a think they have knowledge to do. So > they'll just disappear. Or > > b) just ignore the report altogether.
IMHO we should try to make that difficult.
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